A comprehensive CRM feature enables organizations to ensure their sales, marketing, and customer care professionals have fast, up-to-date access to critical data—regardless of where these employees are located. SageCRM offers the functionality for mobile users to work offline and later synchronize with the central server, using the SageCRM Offline Synchronization (SOLO) feature.

The SageCRM Offline Synchronization solution enables users to work anytime, anywhere regardless of connectivity. Offline Synchronization is also cost-effective since users can install it directly from SageCRM and no additional software is required. The SageCRM Offline Synchronization feature installs the system on a user’s laptop together with a selected portion of the business data available to the user online. A user can add and edit data even when they are offline. Client data is then updated whenever synchronization takes place.

By providing a seamless experience with remote information, Offline Synchronization enables users to easily access and manage tasks, activities, relationships, and accounts wherever and whenever. This functionality can positively impact the performance and profitability of your organization by simplifying access to information and increasing user adoption rates—a major stumbling block for all CRM applications, and one which SageCRM effectively addresses.

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